Shipping & returns

Effective November 11, 2026. For help, email support@mahendrakalsaria.store with your order number.

Shipping destinations and cost

Standard shipping is free to the contiguous 48 United States and Washington, DC. We do not currently ship to Alaska, Hawaii, US territories, or international destinations. Available delivery methods and any applicable taxes are shown at checkout before you place the order.

Processing, shipment, and delays

Product availability and preparation times vary by item. Any shipment estimate shown on the product page or in your order confirmation applies to that item. If no shipment time was stated, we will ship within 30 days or contact you to obtain your agreement to a delay. When a stated shipping deadline cannot be met, we will provide a revised date and the option to cancel for a full refund of unshipped items. We will not substitute a different product without your approval. Tracking information will be provided when available.

30-day returns

Request return authorization within 30 days after delivery. Eligible change-of-mind returns must be unused, uninstalled, in their original condition, and in original protective packaging with included accessories. Contact us before sending anything back. We will provide a return reference, shipping instructions, and the correct return address. The business contact address is not automatically the return destination. Please dispatch an authorized return within 14 days after authorization unless we agree otherwise.

Return shipping and refunds

You pay return shipping for change-of-mind returns. Use protective packaging and a tracked service. We do not charge a restocking fee for eligible returns. After receipt and inspection, we will notify you of the outcome and issue an approved refund to the original payment method within 10 business days. Your bank may take additional time to post it. If a return is ineligible, we will explain why and contact you about next steps rather than dispose of your property without notice.

Damaged, defective, or incorrect items

Do not install damaged goods. Email us as soon as practical with your order number, a description, and photos of the item and packaging where available. Keep the packaging until we resolve the issue. We will arrange an appropriate replacement, repair, or refund and cover reasonable return shipping when the problem is confirmed. The change-of-mind condition requirements do not prevent a claim for a defect, damage, or misdescription, and do not limit applicable legal rights.

Cancellations and exchanges

Contact us promptly to request cancellation. If shipment has not been arranged, we will make reasonable efforts to cancel and refund the order. Once shipped, the return procedure applies. For an exchange, contact us to arrange the return and replacement; we will explain any price difference before you agree.

Contact

support@mahendrakalsaria.store
Mahendra Kalsaria
6752 Stillbrook Way, Eastvale, CA 92880, United States